Shipping & Returns

In order to give you great quality service, please read this policy thoroughly before making your purchase.

Billeaud’s only ships orders on Mondays and Tuesdays. Any orders received after 12:00 p.m. on Tuesday will be shipped the following week.

A handling fee of $18.00 is applied to all orders to cover the cost of packaging and labor. All perishable products are shipped in insulated coolers and packed with dry ice to ensure products stay frozen, however, once your order leaves, we are not responsible for any carrier delays.

Please remember perishable products need to be delivered promptly. It is your responsibility to be home and accept the order when it arrives.

All perishable food orders are final. As this is a perishable product, there are no product or money back guarantees, and we do not accept returns.

Prices are subject to change without notice.